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We continue to operate daily to Beijing Capital Airport and to Shanghai, and twice a day to Hongkong, and to Guangzhou twice a week. Customers are responsible for ensuring the status of their device before their flight via Apple webpages at https://support.apple.com/15-inch-macbook-pro-battery-recall . Pre-order meals will no longer be served nor available for purchase. The above restrictions also apply to interline transit passengers with connection to Finnair flights. If you still want to travel, we do our best to re-route to your destination with other Finnair flights. You can check your Passenger rights here. If you have purchased your ticket from another airline or from a travel agent, please contact them directly. As our baggage handling services will be disrupted during the support strike, there may be delays in baggage deliveries. If there are changes to your flight, we’ll contact you personally via SMS and/or e-mail. Please pack all the essentials in your carry-on baggage. Please contact Finnair Customer Service or your travel agency, if you have any questions. We are following the situation closely and will update any new information on this page. Please allow some extra time when arriving to the airport, because there may be queues for the check-in, bag drop and security check. Prices and availability are subject to change. AY134 Vilnius - Helsinki change your flight to Rovaniemi, Kuusamo, Kittilä or Ivalo according to seat availability (no bus transportation between new destination and Oulu). E.g. Also, we will postpone opening our new route to Busan in South Korea, and flights to/from Busan will be cancelled until the end of June 2020. For further information, you can chat with us or call our customer service. The flight schedules remain the same, and this flight operator change does not require any action from the customers. Please check from Manage booking that we have your current contact information. Service. 6 September 2018, update 14 September 2018. To ensure smooth service, we have simplified and combined services of our different service desks in the departure hall. 2 March 2017The Finnish Aviation Labour Union (IAU) has issued strike notices concerning the ground handling operations and security control services for the following time periods: 03.3.2017 at 14 - 19 pm, 06.3.2017 at 03 - 09 am, 10.3.2017 at 15 - 19 pm and 14.3.2017 at 03 - 09 am.Finnair is not part of the dispute and Finnair flights would not be affected, but the security check could take longer than normally at Helsinki Airport. The renewal of Helsinki Airport will be completed in 2022. Please arrive at the airport latest 2 hours before your flight or if you are travelling to the USA, latest 3 hours before your flight. You can cancel or change your ticket by contacting our customer service or your travel agency. Please go to Manage booking and check that we have your current contact information, so that we can reach you in a case of disruption. According to the current estimate, delays are expected in domestic and European traffic today on Wednesday and complete recovery traffic is expected on Thursday. If you need to wait for your new connecting flight overnight, we do our best to organize accommodation for you. Thank you for your patience. If you have bought your ticket directly from Finnair, you can apply for a refund of a cancelled flight and bought ancillary services here. We are now cancelling flights from 16 March - 30 June from our systems, and you can check the list of cancelled flights here (opens PDF document). We are sorry for the inconvenience this situation causes you and do our best to minimize the effects to you. Due to the Finnish Aviation Labour Union’s (IAU) support strike on Monday, some changes are possible in our traffic also on Tuesday 26 November. AY133 Helsinki – Vilnius Customer Service. The food and beverage selection will be limited during the improvements. Travel advisory due to Coronavirus (COVID-19) with flights booked ️ Many airlines cover travel to highly impacted areas and policies may vary for changes to your booked flight. It is not possible to travel to the US without a visa if you have a temporary passport. If you miss your connecting flight due to a delayed first flight, we’ll re-route you to your destination. More information about travelling with pets to the UK is at https://www.gov.uk/take-pet-abroad. We inform Finnair customers of flight cancellations by sending e-mails or SMS messages. Finnair cancels its flights to Beijing Capital Airport and to Shanghai between March 1 and March 28, 2020, as the coronavirus situation has led to a temporary decline in air travel between China and Europe. Did you book your flight on 9-31 March and would like to change your travel dates? You can check-in for your flight at the self-service kiosks and hand over your bags through self-service bag drops in the departure hall. After we’ve re-routed your journey, you can find your updated travel plan via, If changing flight date or re-routing is not on option for you, you can also. AY585 Helsinki – Kemi apologize for the inconvenience! AY659 Helsinki – Oslo Due to a temporary lack of aircraft, we lease an aircraft and crew from Danish Jet Time. 9 June 2016During July there will be the following changes on Norra operated flights to/from Tampere and Jyväskylä:Mon-Thu and Sun between 3 and 31 July late evening flight to Jyväskylä will operate via Tampere with the flight number AY4705:Helsinki-Tampere 23.45-00.20 (+1)Tampere-Jyväskylä 00.40-01.05Mon-Fri between 4 July and 1 August early morning flight from Jyväskylä to Helsinki will operate via Tampere with the flight number AY4706:Jyväskylä-Tampere 05.30-05.55Tampere-Helsinki 06.15-06.50. Change your travel until 30 November 2020. AY126 Riga - Helsinki of aircraft, Finnair leases an ATR aircraft and crew from a Danish airline DAT. Delays in Finnair long-haul flights departing Helsinki. You can choose from the following options if your flight is cancelled: We are at your service also on Twitter @FinnairHelps, on our Facebook (opens in a new window) pages and via chat on finnair.com. We are following the situation closely and will update any new information on this page. We are sorry for the inconvenience these changes may cause you. Please use the manned lanes instead. If you have made your booking through a travel agency or another airline, please contact them directly. We are at your service also on Twitter opens in a new window @FinnairHelps, in our Facebook opens in a new window pages and via chat on finnair.com. Flights to/from Busan until the end of June. The coronavirus situation still affects air travel significantly, and many countries have set travel restrictions. The Barcelona flights will be operated normally. The coronavirus epidemic has had a severe impact on the demand for air travel, and several countries have set restrictions for travelling. Due to temporal lack of aircraft, Finnair leases an ATR aircraft and crew from a Danish airline DAT. Due to operative reasons Finnair uses leased aircraft and crew from Portuguese airline Hi Fly on the Helsinki – New York route from 3 November 2016 to 8 January 2017. AY134 Vilnius – Helsinki Where can I find more information about Brexit and traveling to the UK? We are making changes to our airport services to reduce direct contact between our customers and ground crew. http://www.hyperdia.com/en/) , and then seek refund for the train ticket costs from Finnair afterwards. The authorities in Vietnam have changed the visa requirements and Finnish citizens can’t temporarily travel to Vietnam without a visa. We are sorry for the inconvenience this situation causes you and do our best to minimize the effects to you. Our customer service is currently heavily congested – if your flight departure is over 7 days from now, please contact us closer to your flight. We recommend Due to an unexpected walk out by Finnish Aviation Labour Union (IAU) at Helsinki Airport on 26 February, there have been severe delays in handling both departing and arriving baggage. The aircraft is a three years old A330-300. The following long-haul from Helsinki will be delayed: We deliver all delayed baggage to the customers. If you have a booking on any of the flights with the changed carrier, we’ll do our best to inform you about the change via SMS and/or e-mail. Due to the coronavirus pandemic and related travel restrictions, we are revising our traffic plan regularly. AY316 Vaasa - Helsinki AY708 Dusseldorf - Helsinki Short haul catering - Finnair = blueberry juice, if you want to eat, you need to pay - BA = a sandwich + open bar. The delivery of pre-order meals and other products will also be significantly restricted. Please go to Manage booking on our website or Finnair App and check that we have your current contact information. Please note that you need to select new dates for your travel when making the change. You can check your Passenger rights here opens in a new window. The phones also cannot be shipped as air cargo. Norra is undergoing collective labour agreement negotiations with the pilots' union. After we’ve re-routed your journey, you can find your updated travel plan via, If changing flight date or re-routing is not suitable for your travel plan, you can also, We do our best to re-route you to your destination as soon as possible. AY108 Tallinn - Helsinki If you wish to change or cancel your flight, kindly contact Finnair Customer Service. See all. However, the UK government advises EU citizens to continue to check their website for updates on visa requirements. Please arrive to the airport well before your flight as there may be queues for the bag drop and the security check. 11 February 2020. If you have purchased an Economy Comfort seat, we will re-seat you to a seat with more leg space. Finnair does its utmost to be able to fly all flights as planned, and to avoid cancellations. English speaking crew comes from Wideroe. 31.12. The support strike would affect many of our critical operations including ground handling and customer service at Helsinki Airport, as well as our catering and technical operations. AY879 Helsinki - Paris We inform customers of schedule changes and any possible flight cancellations by sending them text messages and e-mails. You can If you wish to accompany someone into the terminal or pick someone up, please use the short-term parking area in P3. service also on Twitter @FinnairHelps and in our Facebook pages. Check the latest information on our flights, routes and traffic plans. AY565 Helsinki - Kajaani There’s no in-flight sales, but all pre-ordered goods will be delivered. We are at your service also on Twitter @FinnairHelps, in our Facebook () pages and via chat on finnair.com. For instructions about bringing goods to Finland, please go to the Finnish Customs’ website at https://tulli.fi/en/private-persons/travelling. You can check your passenger rights on our website. We apologize to all our customers for the disruptions. We inform customers of flight My flight arrives in or departs from the UK. Please note that cancelling flights and sending messages happens gradually and takes some time. The baggage allowance is marked on your ticket, e.g. Your User ID and password for myIDTravel are based on your employing airline. Your user id is e.g. YYstaff (YY=your employing airline code) and your password the three digit code of your employing airline (e.g. 105). If you have problems logging in to myIDTravel , please contact your Staff Travel Dept. We inform customers of flight cancellations by sending them text messages. AY266 Tampere – Helsinki You can choose from the following options, if your flight is cancelled. Parking halls P3 and P5 and outside parking area P4 are at your service. The work stoppage has been announced to last for three days, starting on Wednesday 24 October at 00:00 and ending on Friday 26 October at 24:00. or www.hamburg.de. The restrictions affect both the expressway (including bridges to and from the airport) and the roads on the airport island. enhanced passport and document checks should be expected on all flights to changed aircraft by text message. 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